Command Communications ComSwitch 8500-t Bedienungsanleitung PDF herunterladen (Seite 16)

Answering Incoming Calls

When the CS8500-t answers a call and does not detect any signal, the call will be routed to the ANS.

MACHINE or PHONE port.

NOTE: Extension phones not connected directly to the CS8500-t will ring only 1 time when the CS8500-t

answers the call (2 times if Caller ID is turned ON).

You can answer incoming calls from an extension phone or from a phone device connected to the ANS.

MACHINE or PHONE port. You can then conduct the call normally, for as long as you like.

1. If, after answering a call, you hear silence on the line, the call is likely coming from a fax that does

not produce a CNG tone. Simply transfer the call to the FAX port by entering

from

a touch-tone phone.

2. To transfer a manual fax call to the FAX port, press from a touch-tone phone.

3. To transfer calls to the TTY/TDD port, press

from a touch-tone phone.

Answering Calls with an Answering Machine

If using an answering machine, the caller can leave a message and/or transfer their call to the FAX or

TTY/TDD port.

We recommend that you use your answering machine announcement message to provide callers with

instructions for transferring their calls. Following is a sample announcement message that you may wish

to use:

"Hello, this is ________. If you wish to send a fax, press on your touch-tone phone, or

leave a message at the tone. If you wish to reach the TTY, please call from your TTY machine.

NOTE: Callers cannot transfer a call to the FAX port from a pulse dialing phone.

NOTE: FAX calls that do not produce a CNG tone will transfer to your answering machine. To allow the

CS8500-t to transfer these calls to the FAX port, program the CS8500-t as follows.

13 CS8500-t Operator’s Guid

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Command Communications ComSwitch 8500-t Bedienungsanleitung Seite 16